Why Powrock?
Why Powrock?
Because Powrock is a "guide-centred" system whose goals include promoting and enhancing the professional figure of the mountain guide. Our mission is in fact to become the brand of reference in the market for the disciplines, activities and services that lie within the perimeter of a guide's expertise.
The model we offer is not simply a response to new market dynamics and needs, it is a solution to the critical nodes and issues of the guide's profession.
In synthesis, the advantages of joining Powrock can be:
- better performance of overall sales
- control and optimization of sales
- optimization of workday coverage
- certainty of reservations and earnings
- barrier against "competitors"
- customer fidelisation
If you want to know more, write us at guide@powrock.com
What are the main principles behind the Powrock model?
What are the main principles behind the Powrock model?
The Powrock model is based on:
- real time availability, that allows the customer to reserve the service he wants immediately, whether it be a specific excursion, individual or group, or a day with a guide for a generic activity ("personalised" excursion to determine with the customer).
- the guide's knowledge of the territory, meaning the area (the locations) in which he generally exercises his profession, to allow the system to associate the reservations with the guides who work in that given territory,
- a complete, univocal and homogeneous offer of activities and excursions, which may be reserved based on the availability of the guides who operate in the territory in which these excursions take place [*], to offer the customer established and recognizable standards of quality.
In order for the booking to work as it should, it is essential that the guide:
- efficiently administer his calendar of available days, keeping it perfectly up-to-date using the system at his disposal.
- indicate the locations in which he operates, coherently with the way he manages his available time. If he needs to change the region or area he works in, he must immediately report the fact to the email address guide@powrock.com.
- actively participate in building our offer by proposing activities, excursions, services and initiatives in a collaborative spirit, aimed at developing and promoting opportunities in his area of competence.
[*] One of the distinctive characteristics of the model is that the activities and excursions are offered univocally by Powrock. All the guides who work in a specific area are therefore associated with all the activities and excursions available in that territory. When a customer reserves an activity or an excursion, the system assigns the reservation to one of the guides who is free on that date.
Can mountaineering schools join Powrock?
Can mountaineering schools join Powrock?
Yes, mountaineering schools can join Powrock.
To join, the school must submit a request to the email address guide@powrock.com, specifying:
- name of the school
- e-mail
- web site
- address
- telephone number
- generic area/locations of territorial competence
- number of guides in the school
One of our representatives will promptly contact the school to provide all the required information.
What is meant by individual excursion?
What is meant by individual excursion?
Individual excursion means an activity (for example: rock climbing) that takes place in a specific location (for example: Tre Cime di Lavaredo), has a predetermined route (for example: via Spigolo Giallo) and defined characteristics (difficulty, duration, number of participants, ...).
It is called individual because it must be reserved in a single reservation session, by a single customer, for a number of participants that does not exceed the maximum number allowed. It has a period of validity (seasonal/feasible).
It may always be reserved for the dates included in the period of validity, if at least one guide is available on that date.
The individual excursion may last one or more days.
- If the duration is one day, it may always be reserved directly, using the online reservation system, depending on the availability of the guides in that territory. The price shown is per excursion, independently of the number of participants.
- If the duration is more than one day, the reservation must be made upon request.The pricing policy may vary in relation to the type of excursion and may be indicated per person or per excursion.
All individual excursions will be accompanied by a dedicated mountain guide.
What is meant by group excursion?
What is meant by group excursion?
There are two types of group excursion:
- the specific excursion, referred to an activity (for example: via ferrata) to take place in a specific place (for example: Col dei Bos, Cortina d'Ampezzo), having a predetermined route (for example: ferrata degli Alpini) and defined characteristics (difficulty, duration, number of participants, ... )
[→ via ferrata degli Alpini al Col dei Bos, Cortina d’Ampezzo]
- the "roulette" excursion, referred to an activity (for example: via ferrata) to take place in an area with a variety of possible itineraries, included within a range of defined characteristics (difficulty, duration, number of participants, ... ).
[→ vie ferrate di Cortina d’Ampezzo]
It is called a group excursion because it may be reserved in more than one reservation session, by different clients, for a number of participants no greater than the maximum number allowed and not exceeding the number of positions open at the time of reservation.
It has a period of validity (season/feasible).
It indicates specific dates for the excursion on which the reservation may be made.
The price shown is per person.
The group excursion may last one or more days.
- If the duration is one day, it may always be reserved directly, using the online reservation system, depending on the availability of the guides in that territory.
- If the duration is more than one day, the reservation must be made upon request.
All group excursions will be accompanied by a shared mountain guide.
What is meant by reserving a day with a guide for an activity?
What is meant by reserving a day with a guide for an activity?
Activity refers generically to the various disciplines that are part of the mountain guide's area of expertise: high-altitude mountain climbing, rock climbing, ice and via ferrata climbing, snowshoeing, ski mountaineering, backcountry skiing, canyoning, trekking.
Powrock offers a reservation service for a day with a guide to all customers who don't know what excursion to take or simply want a guide to advise them or choose for them.
To make a reservation, the customer must choose the location where he wants to go and the activity he is interested in. Having verified that a guide is available in the area, the reservation may then be made.
The number of participants who may be included in the reservation and the price for the day vary in relation to the type of activity that is chosen.
Every presentation page associated with a location and an activity specifies the technical characteristics used to choose the excursion (for example: classic rock-climbing on routes up to grade VI max.).
The activity has a period of validity (seasonal/feasible).
It can always be reserved directly, using the online reservation system, for the dates included in the period of validity, if there is at least one guide available.
All reservations for an activity include the services of a dedicated mountain guide.
